Wednesday 29 January 2014

BYOD – Bring you own Databreach


I have worked closely with companies who have quite relaxed policies on BYOD (Bring your own Device).  They liked the idea that if an employee wants an iPhone, this was OK, as long as they paid for it.  Personally; I blame Ryanair. People are always telling me what a clever business Ryanair is.  They even charge their employees for training and uniforms.

I’ll resist the Ryanair tangent for fear of this turning in to a customer service rant and I have strong views on business culture.  My point, however, is a simple one.  A BYOD device is another device on your network.  It’s a MAC address with a set of permissions.  Allowing a BYOD access to a network or allowing access to your corporate email system can be little different from allowing an uncontrolled device to connect up remotely to your business critical data.

Socially it is expected.  It might be small and hugely featured but it’s easily lost and exposes the weak underbelly of your whole business system.  In short; it’s a disaster waiting to happen.  Your BYOD is possibly linked to a cloud service such as Dropbox or iCloud.  It’s a high resolution camera which might be used to photograph that White Board so you can write up the notes later. 

Remember James Bond with his mini cameras in the classic Bond movies?  Well now we all carry one.  Ours are better actually as they don’t need developing and they transmit and sync our images almost instantaneously to the cloud whilst our phone is in our pocket.

Now let’s look at email.  I know of situations where member’s of staff have had both personal and work email accounts on the same BYOD.  This enabled them to forward work email to their home account (with attachments) with no record on the business exchange server other than the email had been read!  This is a security haemorrhage point and nobody really seem that bothered.

Of course you will be thinking that the Cloud services, email policy and even the camera could be controlled in a switched-on company.  You are probably right and of course they should be.  My point is really one of attitude.

We all carry these devices with Gigabytes of data on them in and then out of our business worlds.  They soak up data and information about our habits and movements and they record highly sensitive data. 

BYOD need to be controlled – just like any other business critical device.  Ownership actually complicates the situation.  They need to be controlled, audited and the risk assessed.  Staff need to be trained.  Ownership of the data needs to be considered with great care and attention.  Policies need to be written, implemented and measured.  People need to be trained.  BYOD is not a panacea to cheap technology infrastructure.  BYOD could become your worst nightmare.

Lastly; what happens when the employee leaves? Is the demarcation of personal data and business data a clear one? – probably not.  If their personal iPhone has been linked to their home PC (and it probably will have been) then you don’t just have the challenge of you data being on one device but probably many.  Not only that but you probably have no idea where your business data is.

By its very nature BYOD puts your data in an uncontrolled environment.  Phones and tablets are lost and stolen in huge numbers every day.  On average a London taxi has a phone left it in once every day!  The disposal of data and devices upon leaving the business is an HR minefield and a risk most businesses haven’t even considered. 

Bring you own device? - Bring your own Databreach!

No comments:

Post a Comment